Thank you for shopping at Scuba 2000.


If you are not entirely satisfied with your online course or product purchase we’re here to help.


Scuba 2000 will gladly exchange or refund items within 14 days of purchase.
(7 days for camera equipment and dive computers) when the original receipt is presented.
Items must be in original intact packaging without damage. 
Returns will be credited to the original form of payment only. 
If the original purchase was made by credit card, we will refund the purchase to the credit card used at the time of the purchase only if the card and authorized cardholder are present. 
If the authorized cardholder and credit card are not present in store at the time of exchange or return, a store credit will be issued once the original transaction details are verified. 
Dry suits, wetsuits, prescription lenses and all special orders, NLA items and special sale items are considered FINAL SALE and are not eligible for return or exchange.

Training and local trips refund policy.


Scuba2000 will give a full refund if your course or trip has been cancelled by us.
If you would like to withdraw from or reschedule any training program, course, or dive trip, within the first 14 days after the original date of purchase and more than 14 days before of the start of the training program, course, or dive trip you may receive a full refund less a $50 administrative fee.
You can always reschedule your training program, course, or dive trip for free if you notify us at least 14 days before the start of the training, course or dive trip.  Any rescheduling made less than 14 days prior to the training, course or dive trip start date will be subject to a rescheduling fee of 50% of the total cost of the training program, course, or trip for which you have enrolled.
Rescheduling made within the 7 days prior to training program, course or dive trip is subject to a rescheduling fee of 100% of the total cost of the training program, course, or trip for which you have enrolled.
Course Digital products
Scuba 2000 do not refund or exchange any digital products once the order is confirmed and the product is sent. 

Please contact us before you send the product.
905-771-1500 or to dive@scuba2000.com 
Send the product with its original packing and the original receipt or proof of purchase, to:
Scuba 2000
9033 Leslie Street
Richmond Hill ON, L4B4K3
You are responsible for the costs of shipping and for the risk of loss of or damage to the product during shipping.


If you have any questions about our Returns and Refunds Policy, please contact us:
905-771-1500 or to dive@scuba2000.com
 

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