Customer Support & Marketing Associate (Part-Time)

Job Type: Part-Time
Location: Scuba 2000, Richmond Hill, ON
Schedule: 5 shifts/week, 5–8 hours/shift

About Scuba 2000

Are you passionate about diving and love connecting with fellow divers? Scuba 2000 is one of Canada’s leading dive centres—offering top-tier PADI training, gear sales, rentals, service, and travel. We provide an exceptional experience for newcomers and seasoned underwater explorers alike.

About the Role

We’re seeking a certified diver (Divemaster or Instructor preferred) who thrives on customer interaction and marketing support. You’ll help divers choose gear, enroll in courses, and engage with our community both in-store and online.

Key Responsibilities

Customer Engagement & Support

• Greet and assist customers with gear, courses, and travel advice.
• Guide equipment selection based on experience and diving goals.
• Respond promptly to phone, email, and social media inquiries.
• Create a welcoming, knowledgeable atmosphere for all divers.

Sales & Marketing Support

• Produce and share social media content; engage with followers.
• Assist with promotions, events, and in-store marketing displays.
• Encourage participation in courses, trips, and special events.

Dive Community & Events

• Foster relationships to grow our dive community.
• Help plan and promote info sessions, treasure dives, and pop-ups.
• Serve as a Scuba 2000 ambassador, online and in person.

What We’re Looking For

• Certified diver (Divemaster or Instructor preferred).
• Outstanding customer service and communication skills.
• Friendly, approachable, and customer-first mindset.
• Ability to multitask in a dynamic retail environment.
• Strong attention to detail and independent work ethic.
• Social media savvy is a plus.

Why Join Scuba 2000?

• Be part of a passionate, dynamic dive community.
• Enjoy exclusive industry discounts and diving perks.
• Work in a fun, dive-focused environment.

Ready to dive into your next adventure? Apply now at dive@scuba2000.com